FAQ's

Frequently Asked Questions (FAQs)

1. What products does Mellisa Masini Collections offer?
We offer a diverse range of products including health and beauty items, sports and fitness gear, pet toys and accessories, gadgets, and home decor.

2. How can I place an order?
Simply browse our website, select the items you wish to purchase, and proceed to checkout. Follow the prompts to enter your shipping information and payment details.

3. What payment methods do you accept?
We accept various payment methods including credit/debit cards, PayPal, and other secure payment options.

4. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment online.

5. What is your return policy?
We offer a return policy for most products. Please visit our Returns & Exchanges page for detailed information on how to return an item.

6. How can I contact customer support?
You can reach our customer support team via email at support@melissamasinicollections.com or through our contact form on the website. We are here to assist you with any questions or concerns.

7. Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping costs and delivery times will vary depending on the destination.

8. Are your products environmentally friendly?
We are committed to sustainability and strive to offer products that are environmentally friendly. Check individual product descriptions for more information on their eco-friendly features.